Privacy Policy

What we collect

The details you give us at checkout — name, email address, shipping address and order contents — plus technical information about how the site is used: pages viewed, device and browser type, approximate location from your IP address, and the campaign parameters in the link you arrived through.

Why we collect it

To process and ship your order, send tracking updates, answer support emails, handle returns and warranty claims, and understand which marketing brings visitors to the store.

Who it is shared with

Shopify (checkout and payment processing), our shipping carriers and fulfilment partner (delivery), and our analytics and advertising providers, which include Google Analytics, Meta and TikTok. We do not sell your personal information.

Cookies and tracking pixels

This site uses cookies and tracking pixels from Meta and TikTok, along with analytics cookies, to measure advertising performance. You can block or delete cookies in your browser settings; the store will still work. Where local law requires consent for non-essential cookies, that consent is requested before those pixels load.

How long we keep it

Order records are kept for seven years to meet tax and accounting obligations. Analytics data is retained for 14 months. Support emails are kept for two years.

Your rights

Email support@wastedlamp.com to request a copy of the personal information we hold about you, to correct it, or to ask us to delete it. We respond within 30 days.

Contact

Privacy questions go to support@wastedlamp.com.